Sunstone Property

Brand, Website & Start-Up Systems Support

Ebad

FIRSTLY

Thank you for being so open about where you're at and what you're trying to build. Everything that follows has been put together with care, based on what you shared. Take your time with it. And when you're ready to talk, we're here.

[01] THE BRIEF

WHAT YOU TOLD US

Everything below has been put together specifically for you based on what you told us.

What We HEARD

You're a one-man band doing the work of a whole agency - viewings, online sales, and managing properties for landlords across the world. Getting business has never been the problem. The problem is everything behind it: enquiries with nowhere to go, availability tracked on post-it notes, contracts done by hand, and maintenance requests that pull you in. You don't need more clients. You need the business behind the business built properly.

PROJECT SCOPE

A new brand and website built on one central property database - so every enquiry, listing, contract and maintenance request runs through a system instead of through you.

[02] BEFORE WE START

WHAT WE'RE
NOT DOING (YET…)

Marketing or social retainers - you told us new business isn't the problem, so we're not selling you any.

X

Off-the-shelf property management software - you'd pay monthly for features you'll never use.

X

Replacing WhatsApp - your clients like it and it works. We're putting a system in front of it, not taking it away.

X

Making you dependent on us - everything is built in your accounts, documented, and handed over with training.

X

[03] THE OPPORTUNITY

The gap between running Sunstone and Sunstone running itself.

THE OPPORTUNITY

Every hour spent chasing availability, re-typing contracts and forwarding maintenance messages is an hour not spent on viewings, landlords, and growth. With one source of truth behind a proper website, the admin runs itself - and Sunstone can take on more properties without taking on more chaos.

COMPETITIVE CONTEXT

Landlords are choosing between you and the big managed-service agencies. Your edge is personal service - but personal service with professional systems is what wins and keeps them. Right now the website tells them nothing about either.

Landlords are choosing between you and the big managed-service agencies. Your edge is personal service - but personal service with professional systems is what wins and keeps them. Right now the website tells them nothing about either.

YOU HAVEN'T GOT A BUSINESS PROBLEM. YOU'VE GOT A TIME PROBLEM

YOU HAVEN'T GOT A BUSINESS PROBLEM. YOU'VE GOT A TIME PROBLEM

[04] THE STAGES

THE APPROACH

FOUNDATIONS

01

Brand Identity

A proper identity for Sunstone - logo, colours, type and tone that tell the real story: one trusted operator managing property personally for landlords around the world. That story is your biggest asset, and right now it's nowhere.

Property Database (Your Single Source of Truth)

One central database holding every property - availability, tenancy dates, rent, tenant details, maintenance history. You update it once and everything else updates with it. This is what retires the post-it notes, and it's the engine every other phase plugs into.

New Website on Framer

A fast, professional site with live property listings pulled straight from your database. Availability changes in one place and the website updates itself. Built to be yours - no agency lock-in, no monthly ransom.

FRONT OF HOUSE

02

Smart Enquiries & Property Matching

A structured enquiry form - budget, beds, area, move date - that matches searchers against your live listings and suggests properties automatically. Only qualified, ready-to-view enquiries reach your WhatsApp. The tyre-kickers filter themselves out.

Automated Viewing Bookings

Qualified enquiries book viewings straight into your calendar - no back-and-forth, no double-booking. You turn up; the diary manages itself.

BACK OF HOUSE

03

Contracts on Autopilot

Templated tenancy agreements that auto-fill names, dates, rent and address, send for e-signature, and show you at a glance what's signed, pending or declined. Automatic reminders at 60 and 30 days before every tenancy ends - renewals stop sneaking up on you.

Maintenance Without You in the Middle

Tenants report issues through a simple form with photos. It routes straight to your contractor, logs against the property, and copies you in for visibility only. You see everything; you touch nothing.

Landlord Reports, Automatically

A monthly summary per property - rent status, maintenance log, upcoming renewals - generated from your database and sent to your overseas landlords without you lifting a finger. The kind of professional touch that keeps clients for years.

FOUNDATIONS

01

Brand Identity

A proper identity for Sunstone - logo, colours, type and tone that tell the real story: one trusted operator managing property personally for landlords around the world. That story is your biggest asset, and right now it's nowhere.

Property Database (Your Single Source of Truth)

One central database holding every property - availability, tenancy dates, rent, tenant details, maintenance history. You update it once and everything else updates with it. This is what retires the post-it notes, and it's the engine every other phase plugs into.

New Website on Framer

A fast, professional site with live property listings pulled straight from your database. Availability changes in one place and the website updates itself. Built to be yours - no agency lock-in, no monthly ransom.

FRONT OF HOUSE

02

Smart Enquiries & Property Matching

A structured enquiry form - budget, beds, area, move date - that matches searchers against your live listings and suggests properties automatically. Only qualified, ready-to-view enquiries reach your WhatsApp. The tyre-kickers filter themselves out.

Automated Viewing Bookings

Qualified enquiries book viewings straight into your calendar - no back-and-forth, no double-booking. You turn up; the diary manages itself.

BACK OF HOUSE

03

Contracts on Autopilot

Templated tenancy agreements that auto-fill names, dates, rent and address, send for e-signature, and show you at a glance what's signed, pending or declined. Automatic reminders at 60 and 30 days before every tenancy ends - renewals stop sneaking up on you.

Maintenance Without You in the Middle

Tenants report issues through a simple form with photos. It routes straight to your contractor, logs against the property, and copies you in for visibility only. You see everything; you touch nothing.

Landlord Reports, Automatically

A monthly summary per property - rent status, maintenance log, upcoming renewals - generated from your database and sent to your overseas landlords without you lifting a finger. The kind of professional touch that keeps clients for years.

[05] WHAT'S INCLUDED

YOUR PROJECT SCOPED

Our services below are suggested based on our call.

Research
Journey Mapping
Research
A visual map of every touchpoint from first encounter to loyal advocate - where perception is shaped and where you are missing opportunities.
Why you need it
Most brands focus on how they look and forget how they feel to use. A great logo and a broken enquiry process cancel each other out. Journey mapping reveals the gaps.
Research
Business Systems Audit
Research
A structured audit of how your business runs - processes, systems, tools - so you know what's working, what's not, and where AI could save real time.
Why you need it
Most businesses run on habits, not decisions. Fine until you try to grow. This gets everything out of people's heads and into automated systems
Brand
Visual Identity Essentials
Brand
Everything needed to look credible and consistent from day one. Designed for maximum impact with minimum complexity.
Why you need it
AI logo tools generate based on prompts. They don't review your competitors or understand your audience. We do. That's the difference.
Web
Domain & Platform Setup
Web
Registration of your domain name and setup of the chosen platform - configured correctly, owned by you from day one.
Why you need it
Your domain is your website name. We configure everything so it connects correctly from day one.
Web
Copywriting
Web
Page-by-page copy written in your brand voice, structured for conversion. Licensed imagery sourced and labelled.
Why you need it
Lexie already understands your brand - every word is intentional, on-brand, and human-led. Not AI-generated filler.
Web
Web Design & Build
Web
Your brand's home on the internet. From fast landing pages to fully bespoke builds - designed in Figma, built to last, and handed over to you with full ownership from day one.
Why you need it
We design within your brand - so your site looks like yours, not like everyone else who picked the same theme. Every layout is considered, every page intentional.
6 services included · drag to explore

[06] TIMELINES

WHAT TO EXPECT

No timeline points added yet

[07] THE INVESTMENT

WHAT THIS LOOKS LIKE

No hidden costs, no surprise invoices. Select everything you want.

One-Off Investment
Journey MappingResearch
A visual map of every touchpoint from first encounter to loyal advocate - where perception is shaped and where you are missing opportunities.
£800
Business Systems AuditResearch
A structured audit of how your business actually runs - organisation, processes, systems and tools - so you know exactly what's working, what's not, and where a smarter process or an AI tool would save real time.
£950
Identity Tier - choose one
Visual Identity - EssentialsIdentity Tier
Everything needed to look credible and consistent from day one. Designed for maximum impact with minimum complexity.
£1,500
Domain & Platform SetupWeb & Platform
Registration of your domain name and setup of the chosen platform - configured correctly, owned by you from day one.
£120
Copywriting & Image SourcingWeb & Platform
Page-by-page copy written in your brand voice, structured for conversion. Licensed imagery sourced and labelled.
£450
Website - choose one
Templated Build - 5 PagerWebsite
Design and build across 5 pages, fully responsive across all devices. Clean, fast, and handed over to you.
£1,200
One-off total£2,320
Payment options
One-Off Investment
Journey Mapping
Research
£800
Business Systems Audit
Research
£950
Identity Tier - choose one
Visual Identity - Essentials
Identity Tier
£1,500
Domain & Platform Setup
Web & Platform
£120
Copywriting & Image Sourcing
Web & Platform
£450
Website - choose one
Templated Build - 5 Pager
Website
£1,200
One-off total£2,320
Payment options

[08] THE REASON

Why Us

We run our own studio on exactly the systems we're proposing - our proposals, enquiries and client workflows are all automated the same way, which is why this page landed in your WhatsApp a day after our chat. We took Tranmer White to the #1 estate agent spot in their area, so we know your industry. And we don't disappear after handover - we set it up, teach you it, and it's yours. Human intelligence first. AI supports.

NEXT STEPS

READY WHEN
YOU ARE

Free · 5 minutes
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